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Designing digital products since 2011
Tailsight.ai
Objective
In partnership with and funded by Alaska Airlines, Tailsight is an AI-powered maintenance planning platform purpose-built for airlines and MROs. It leverages data science and AI/ML to generate optimized maintenance plans that unlock the fullest potential of airlines planners and technicians.
Problem & Design Goals
Airlines today operate with disconnected systems — data is siloed across disparate platforms with poor integration, manual processes create inefficiencies, and constant revisions make planning complex and time-consuming. Tailsight consolidates these into a single, intelligent platform that acts as an orchestrator between maintenance forecasts, technicians, station capabilities, and routing.
Role: Head of Design
Tools Used: Figma
Aircraft View
Planners use the Aircraft View to review, schedule, and reschedule maintenance activities, typically performed during overnight station stops. The Aircraft View can be displayed by individual aircraft tail or across the fleet and supports planning horizons of two, five, or seven days. This view primarily focuses on line maintenance, which may consist of one to twenty individual work orders. Planners are automatically alerted when scheduled maintenance work orders trigger constraint violations related to either the aircraft or the station.
Optimizer
The Optimizer is Tailsight’s core capability, delivering significant value to maintenance planners. Using AI-driven optimization, the Optimizer evaluates and adjusts the entire fleet schedule to produce an optimized plan for the next three days. It also represents the long-term vision for Tailsight: enabling planners to automate the majority of maintenance planning activities, clearly compare optimized schedules against their original plans, and make targeted adjustments where necessary.
Station View
The Station View is similar to the Aircraft View but is organized by airline station. It presents station-specific details designed to provide greater insight into maintenance technician availability and scheduling.
Timeline View
While the Aircraft and Station Views are primarily focused on line maintenance within two, five, and seven-day planning horizons, the Timeline View is designed for long-term planning of heavy maintenance over six-month, one-year, and two-year horizons. Heavy maintenance consists of hundreds to thousands of work orders and may span from several weeks to multiple months in duration.
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